Right of withdrawal

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reasons. However, if the seal is broken, the right of withdrawal expires.

The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.

In order to exercise your right of withdrawal, you must send us (Gaia Foods, Siegfriedstraße 5, 33615 Bielefeld, Germany, kontakt@gaiafoods.de) a clear statement (e.g. a letter sent by post, fax or email) about your decision to do so To revoke the contract, inform. You can use the attached sample cancellation form, although this is not mandatory. You can also fill out and submit the sample cancellation form or another clear declaration electronically on our website www.gaiafoods.de. If you make use of this option, we will immediately send you confirmation (e.g. by email) of receipt of such a revocation.

In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation

If you cancel this contract, we will refund to you all payments received from you, including delivery costs (except for any additional costs arising from you choosing a method of delivery other than the cheapest standard delivery offered by us have) to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment. We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of your cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired. You bear the direct costs of returning the goods. You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functionality of the goods.

The right of withdrawal does not apply to the following contracts:

• Contracts for the supply of sealed goods which are not suitable for return for health or hygiene reasons if their seal has been removed after delivery.

Sample cancellation form (If you want to cancel the contract, please fill out this form and send it back.) – To Gaia Foods, Siegfriedstraße 5, 33615 Bielefeld, Germany, kontakt@gaiafoods.de – I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following Goods (*)/the provision of the following service (*) – Ordered on (*)/received on (*) – Name of the consumer(s) – Address of the consumer(s) – Signature of the consumer(s) (only for paper notification) – Date (*) Delete what is not applicable.

Different return shipping regulations for Germany
As a young company, we cannot bear the costs for returns shipping (3.99) and ask for your understanding. These will be deducted from the amount to be refunded..

Cancellation policy created with the Trusted Shops Legal copywriter in cooperation with FÖHLISCH lawyers.